Shopping cart
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Information on electronic ordering
Ordering process
When all the desired articles are in your shopping cart, the "Complete order" link brings you to a login page. If you have ordered from us before, please enter your user name and password. If you are ordering for the first time, you must register first. You can then check and change your billing and delivery address, and display the costs for shipping, packing and handling. After completing the order, you will receive a confirmation per Email.
You will receive a binding contract confirmation from us within 2 working days.
Payment
If you have already ordered from us at least once, you can pay conveniently per invoice on request. In the case of first orders, for safety reasons we must ask for payment by cash in advance, cash on delivery (inside Germany) or payment by credit card (Visa/Mastercard).
In the case of payment by cash before delivery or cash on delivery, we grant 2% cash discount on the gross amount invoiced.
Shipping costs, packing and handling
Shipping costs are quoted according to the weight and delivery destination of the shipment. We have endeavored to calculate the actual costs incurred for the shipping as accurately as possible in advance, nevertheless the actual costs may be slightly higher or lower than the calculated costs. In spite of that, the price quoted in the order and in the order confirmation is still binding in this case. From a net order total of 50 €, we charge the following rates for packing and handling: 1% inside Germany, 1.5% of the net value of the goods for other European countries and a 30€ lump sum for all other countries. For orders below this minimum order total, a lump sum of 15 € is charged for packing and handling.
Shipping is effected by UPS or the German postal service, Deutsche Post.
Delivery times
Delivery time is normally 1-2 weeks.
GT&C
Please also note our General Terms & Conditions.
Data protection
Naturally, we treat your data confidentially and will not hand them over to third-parties.
